I looked at three companies to provide CCTV protection for my home and grounds. One of them was a recommendation – Bucks CCTV – who responded promptly with a comprehensive survey and a quote within my budget. James and Steve were careful to thoroughly understand my needs before offering a complete solution. Once I had made the decision to proceed with them, the installation was very fast. They were always friendly, professional and transparent, providing exactly what they quoted for and going above and beyond to ensure my satisfaction. All the work carried out was to a high standard with care, enthusiasm and pride shown throughout. They overcame any and all issues without fuss and always with a courteous smile. I must compliment them on their first class communications: all phone calls and emails were responded to almost immediately – very refreshing to experience such a high level of customer service. I am not easily pleased but I have no hesitation in recommending these guys – I can confidently say you will be as delighted as I am!
B Curtis, Flackwell Heath
Bucks CCTV were highly recommended to us by a major chain selling alarm systems and electrical goods. We received very prompt attention following our initial enquiry and a free and courteous visit to inspect the house and prepare a quotation. Having agreed the price, the work was carried out promptly and most efficiently, with great attention to detail. They removed shoes when entering the house and were extremely neat and tidy, consulting us at every stage on how we wanted things done whilst advising us on the most effective locations for all the hardware. We are very particular about cabling being neat and tidy and James does a great job in this respect. It’s a joy to have them in the house as they are really nice, friendly people who are courteous and polite and obviously enjoy and take great pride in what they do. Customer service is terrific and the few questions we have had have been answered extremely promptly and thoroughly, even when we sent a text through late one evening! They gave us full training on how to use the system and, when they felt an upgrade to a new system was required early on as a result of changes beyond their control, this was done promptly and free of charge and we have ended up able to monitor our house easily and efficiently from any point where we have a phone or iPad. Image quality is terrific and the system is easy to use. We thoroughly and wholeheartedly recommend Bucks CCTV, Steve and James, who give a level of service and back up which would be hard to beat and which is all too rare in these profit driven days. They really are an example of a company which puts its customers first and takes pride in the quality of product and service it offers. The security system is giving us increased peace of mind when we’re out or away and we’re now thinking of changing our alarm system to a Bucks CCTV one having had very poor service from our current big national provider. We may even consider tracking for the cars too!
Caroline & Brian, Prestwood Bucks
Bucks CCTV were bought to my attention through Maplin Electronics, I Purchased a CCTV System and was a little optimistic thinking I could install it myself. I asked the sales adviser in my local Maplin Store for installation advice and having talked his ear off for 30 minutes he advised I speak to the professionals. I made the call to Bucks CCTV, expressed the fact that it was urgent as I was due to go on holiday and didn’t want to leave my house unprotected, They arranged to attend a meeting with me at the end of there working day, At around 6pm sure enough they arrived, we agreed the best camera locations for the layout of my house. I then asked of the possibility of installing while they were here and they were happy to do it. By 9pm I had a fully working CCTV system with 5 Cameras plus a 6th camera supplied by them for my hallway inside the house with a built in Microphone, The hallway camera will email myself and Bucks CCTV if it is activated with video or audio while I am on my holidays so that they can respond to any wrong doings. I Can also view it all live from my Smart Phone anywhere in the world, I LOVE IT!!
I would most defiantly recommend to others, Cheers
After being a victim of theft at my home, I contacted Bucks CCTV via the online contact page on there website asking for advise on a security system. The response from there office was almost immediate. James and Steve worked with me to achieve maximum security at a great price. Within 24 Hours the team had fully installed a 12 camera CCTV system that I can View on my TV, My Mobile Phone, My Laptop and a Monitor in my Office. I am Absolutely delighted with the complete service they provided, I have recommended to friends and family and will continue to do so.
Bucks CCTV installed a three camera system into my end of terraced house, this allowed me to see and monitor all sides of my house with 24/7 recording over 30 days.
Easy to use equipment, and great picture quality.
The guys were friendly and didn’t leave a mess, They explained the system well and answered all my questions, will recommend to my friends.